 Doc Ivory has been custom carving ivory since 1972 and specializes in ivory repair and restoration
work to the trade, using genuine ivory materials. Missing or broken parts are hand carved in ivory and securely
attached to the object. Whenever possible, repairs are made with ivory matching the original in color and density and finish.
I also work in wood, and antler, and I do restoration on scrimshaw. I have extensive experience in restoration and repairs:
Once an item arrives, I will evaluate the problems and contact the customer. At that point,
I can usually offer an accurate estimate for repair. Many times, the customer does not realize the piece has other damage
or missing parts. Having worked on innumerable ivories, I scrutinize each piece carefully. Ivories are cleaned of dirt and
dust unless the customer specifies otherwise. Old glue or other materials that do not belong on the ivory are also removed.
If a customer opts to not have the item repaired, it will be carefully repacked and returned. The customer is responsible
for shipping costs. I am constantly buying damaged ivories
for repair material or to repair and resell. I also buy and sell ivory tusks, teeth and other materials. Typical repairs are completed in 2 weeks
or less. 90% of my customers are dealers and cannot afford to have repairs drag on for months. If repairs need more time I
will contact you. How do you get the item to me ?
Carefully packed in tissue and bubble wrap and double boxed is the safest method. The piece
needs to be well padded from shock and impact. Bigger boxes are better than smaller tight fitting boxes. UPS or Postal Service
Priority mail are the most common methods used by clients. Insure as appropriate and advise me of insurance requested for
return. Another option for the customer shipping very valuable or delicate items is to use a shipping service. Is the repair work guaranteed
?
I guarantee to do the best possible repair I can do at reasonable cost
and in a timely fashion. I will also pack the item in a very secure method. My business is based on customer satisfaction,
"word of mouth" referrals and providing a consistently good product. If
you have any questions, please email me, I will
promptly answer any question I receive, and I welcome your comments.
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